1. Who we are
This website is operated by Five Oceans Company (“Five Oceans”, “we”, “us”), a logistics provider offering sea, land, and air freight, customs clearance, transit, and related services. Our site: https://fiveoceans.global/.
For privacy questions contact us at info@fiveoceans.global.
2. What data we collect
Depending on how you use the site, we may process:
- Contact and identity data — name, email, phone, address, company name.
- Recruitment data — CV/resume files, qualifications, and information you submit via open positions or general applications.
- Commercial data — shipment details, routes, goods descriptions, and documents you provide when requesting a quote or order.
- Technical data — IP address, browser type, device information, and server logs collected for security and performance.
- Cookie data — as described in section 6 below.
3. How we use your data
We use personal data to:
- Respond to enquiries and provide logistics quotes and services.
- Process job applications and manage recruitment.
- Operate, secure, and improve our website (including language preferences).
- Comply with legal obligations and defend our legal rights.
We do not sell your personal data.
4. Legal basis (EEA / UK visitors)
Where applicable law requires a legal basis, we rely on:
- Contract — to take steps at your request before a contract or to perform our services.
- Legitimate interests — to run our business, secure the site, and communicate with prospects and clients (balanced against your rights).
- Consent — for non-essential cookies and optional embeds (e.g. Instagram feed) when you choose “Accept all”.
- Legal obligation — where we must retain or disclose data by law.
5. How long we keep data
We keep information only as long as needed for the purposes above, including reasonable retention for disputes, compliance, and backups. Application data is kept for the recruitment period plus a limited archive unless you ask us to delete it sooner where the law allows.
6. Cookies
We use:
- Essential cookies — e.g. language preference (Polylang) and remembering your cookie choice. These are necessary for the site to work.
- Optional cookies / embeds — e.g. embedded Instagram content, only if you accept all cookies in our banner.
You can change your choice at any time by clearing site cookies in your browser and revisiting the site, or using “Essential only” when prompted.
7. Third parties
We may share data with:
- Hosting and IT providers that run this website.
- Meta / Instagram when you allow marketing/embed cookies (their policies apply to their services).
- Professional advisers or authorities when required by law.
Some providers may process data outside your country. We use appropriate safeguards where required.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. You may withdraw consent for cookies at any time. You may lodge a complaint with your local data protection authority.
To exercise rights, email info@fiveoceans.global. We may need to verify your identity.
9. Security
We apply appropriate technical and organisational measures to protect personal data. No online transmission is completely secure; please use trusted networks when submitting forms.
10. Children
Our services are aimed at businesses and adults. We do not knowingly collect data from children.
11. Changes
We may update this policy from time to time. The “last updated” date at the bottom will change when we do. Continued use of the site after changes means you accept the updated policy where permitted by law.
Last updated: May 17, 2026